Salvation Army Bootstrap: TH-RRH Tier 1


409 N. Broadway
Knoxville, TN 37917

(865) 525-9401

SA Bootstrap TH-RRH Housing Men
Men's Section
24 available of 25 total
SA Bootstrap TH-RRH Housing Women
Women's Section
2 available of 2 total


The Salvation Army Center is located at 409 North Broadway. Our agency operates several residential programs. The programs cater to the needs of those of who face a complex set of obstacles, including homelessness, domestic violence, shortage of affordable housing, mental illness and a lack of family and social support network.

Operation Bootstrap includes transitional housing for single/individual men and women experiencing homelessness.

The Joy Baker Center is a twenty-eight bed facility that serves women, with or without children, affected by domestic violence and also serves as a shelter for homeless women with children.

The Salvation Army provides meals daily for residents and offers a range of case management and supportive services, including a Career Center that assists homeless individuals with job searches, resume writing, access to the internet and specialized employment training to help connect residents to appropriate employment opportunities that enables them to move from being consumers of community resources to becoming contributors.

The Emergency Assistance program helps prevent homelessness by providing timely help with utilities, food, clothing, and furniture for low-income, families and individuals.

The Salvation Army operates one family store in Knoxville and three stores in surrounding counties. Clothing and furniture are provided, free of charge, to individuals referred by the Salvation Army Emergency Assistance Program. All stores stock an array of items including clothing, appliances, and other household items, all for sale to the general public. Proceeds from the thrift stores are used to support the various social services and shelter programs of the Salvation Army.


M-F: 8:00AM - 4:30PM

Intake Process:

REFERRALS should be made directly to program not through the main agency.

Materials required depend on the program in which the client is enrolled.

Program Fees:

Fees depend on the program in which the client is enrolled.


Eligibility criteria vary depending on the program.

Handicap Accessible?


Is Shelter?


Shelter Requirements:

You should contact this agency directly for rapid re-housing services.

Address Listings

Physical (Primary)

409 N. Broadway
Knoxville, TN 37917


P.O. Box 669
Knoxville, TN 37901-0669


Kent Jones

Primary Contact

Shelter Supervisor/Lead Case Manager

Shelter Supervisor/Lead Case Manager

(865) 525-9401

Donna Wright

Program Director

(865) 525-9401

Phone Numbers


(865) 525-9401


(865) 524-7748

Legal Status:

Faith Based , Non Profit

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Tennessee
    • Knox County
      • Knoxville
Edit Service DetailsClick here to see this service (BH-8600) and related services within the Service Tree.

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